Implementation of Mechanism for Signing Customs Declarations using the UAE PASS

In a significant step towards enhancing secure, efficient and digitally integrated trade processes in the UAE, the Dubai Customs has issued Customs Notice No. (10/2026) (‘the Notice’) implementing a mechanism for signing customs declarations using the UAE digital identity (‘the UAE PASS’) with effect from 10 May 2026. The key aspects of the Notice are summarized below:

Key Aspects Mechanism
Purpose
  • Enable Authorized Persons to sign customs declarations, transactions, and claims using UAE PASS
Scope & Applicability
  • All companies/ entities transacting with Dubai Customs via the Dubai Trade portal
  • Covers customs declarations and refund claims (New / Amend / Cancel)
  • Only Authorized Persons, i.e., those with legal authority to sign on behalf of the company/ entity can sign using UAE PASS, which shall be verified
Exclusions
  • Customers using the customs’ cross border e commerce platform
  • Business to Government (B2G)
Access Requirements
  • Active user account on Dubai Trade portal is mandatory
  • UAE PASS must be linked to the Dubai Trade account (by following guided steps on first UAE PASS login)
  • Access shall be restricted to authorized persons only
  • Emirates ID must be correctly updated in the Customs registration
  • Emirates ID verification is required for all digitally authenticated transactions
Login Options
  • Username & password — continues to work as before
  • UAE PASS — new option available for authorized persons
  • Both methods are valid; users choose based on preference
Transition & Existing Procedure
  • Digital certificate signing on Dubai Trade remains fully valid
  • UAE PASS operates alongside the digital certificate — not a replacement
  • Users may continue using existing method with no change
Governance
  • Client Happiness Department of Dubai Customs – Governing authority for regulatory oversight
  • Dubai Trade: Oversees implementation, respond to queries and coordinates with regulatory authorities
  • Companies are solely responsible for managing and revoking powers of authorized signatory (especially on staff departure)
Violations & Penalties
  • Violations are subject to penalties under the Unified Customs Law, its Executive Regulations and related decisions

The Notice reinforces the Dubai Government’s commitment to accelerate trade operations and positioning Dubai as a global trade hub. The implementation of this mechanism promotes sustainability and enhances Government services through smart and efficient solutions for businesses.

Click to download a copy of the Custom Notice

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